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2.8

I purchased a turtleneck on line and needed a change of size. I went to my local store North Park Mall, Davenport Iowa.

They had the correct size but refused to let me make an even exchange of the exact same item because I had made the grievous error of purchasing the turtleneck with PayPal!! I was not asking for a refund or credit, just an even exchange. I've been shopping at this store for years and spend a lot of $$.

They know me. I'll never shop there again!!

Reason of review: Return, Exchange or Cancellation Policy.

Location: Davenport, Iowa

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If you ordered online via Paypal you have to return it to the online division. You can not return it via the store as the store does not have the account information.

How difficult is that to understand?

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