Contact Chicos Customer Service
Chicos Phone Numbers and Emails
Toll-Free Number:
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(888) 855-4986Toll Free
Customer Service:
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(888) 550-5559TDD
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(239) 277-6200
Emergency/ Hotline:
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(855) 825-5851
Chicos Emails:
Contact Information
Chicos Website:
Chicos Help Center:
Corporate Office Address:
Other Info (opening hours):
Sales and Customer Service Phone Hours:
Monday - Sunday: 7:00am - 1:00am (ET)
Live Chat Hours:
Monday - Sunday: 7:00am - 12:00am (ET)
Address For Returns:
2160 Breckinridge Blvd
Building 200 Suite 250
Lawrenceville, GA 30043
How Good is Chicos's Customer Service?
Summary of Chicos Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Chicos?
Request for Information Question:
- “About my order”
- “Status of order”
- “Help with online checkout issue”
Shipping and Delivery Question:
- “Order has incorrect size”
- “My order has not arrived”
- “Wrong items”
Return/ Replace Question:
- “I returned items. Need refund, need label recepts, thanks”
- “Return”
- “Return credit not received”
Payments and Charges Question:
- “Double billef”
- “Recent order didn't apply discount”
- “Discount”
Cards Question:
- “Gift card”
- “Sbout gift card”
- “A lost gift card”
Product/ Service Question:
- “To complain that your online cite doesn’t work easily”
- “I want to order a blouse”
- “Book a fashion show”
Account Question:
- “To get catalog in the mail.”
- “I needed to reset my password, and could not do it myself. The lady that I spoke with was so helpful. Thank you for hiring such capable employees.”
- “Lookung foe password”
Staff Question:
- “Have a serious problem with a manager”
- “Horrible customer service”
- “Miss information resulting in extra trip for me without appropriate response from manager”
Refund Question:
- “Refund not received”
- “Refunds”
- “Refund”
Website/ Application Question:
- “Website issue”
- “Problems with application”
- “Purchase itemWeb site off”
Employment Question:
- “I need my w2 forms as soon as possible who do i need to talk to?”
- “Apply for a job”
- “I am calling for missing w2”
Activation/ Cancellation Question:
- “My order was cancelled”
Other Question:
- “Make a ordering”
- “Availability for travelers pants”
- “Place an order”
About
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Chico’s is a large chain of stores offering clothing and jewelry. The company was founded in 1983. Its headquarters is based in Sanibel Island, Florida, United States. Chico’s offers a wide collection of women apparel, jewelry, and accessories. There are such categories as Sweaters, Jackets, Tops, Dresses, and Denim. Featured collections include the following: Black Label, No Iron Collection, Travelers, Zenergy, and The Faux Suede Pant. Available payment options are Visa, MasterCard, American Express, and Discover. Buyers can also use PayPal service. Chico’s offers a number of shipping options. They include Standard, Express, Two Day, Next Day, and International. The company accepts returns within 60 calendar days of purchase. There are more than 700 Chico’s locations nationwide.
Chicos is ranked 528 out of 4781 in Footwear and Clothing category
USA
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