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3.2

I have been a Chicos customer for years. Unfortunately I also agree that their quality has declined - in the fabrics used and durability.

Yes, pilling has been a problem with a number of sweaters I've bought from them. Also their fabrics have become too thin and no longer have the same quality and durability. In the last 3 years I couldn't figure out why I kept getting holes along the waist line area and then realized it was from the metal buttons in their jeans and pants. The buttons do not lay flat, and that is where the holes are.

I asked my go-to Chicos sales gal, and she said it is from my seat belt. I've NEVER had this problem before wearing Chico's pants (I'm 60 years old). I ended up buying an elastic/fabric belt with a flat front to cover the buttons - and have not had a problem since. I've shifted gears and am back at Talbots.

Their clothes are still excellent quality and last forever.

I'll still venture into Chicos and be much more careful on what I purchase. The colors and styles can be hard to resist.

Reason of review: Bad quality.

Preferred solution: Please use higher quality fabrics - and correct the front button problem (see my review please). .

Chicos Pros: Love.

Chicos Cons: Fabrics are cheap, Front buttons in pants make holes in the shirts.

Location: 7300 North Point Pkwy Ste 115, Alpharetta, GA 30022, USA

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