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I had lunch at Kierland Commons today and went to Chico's, as I was shopping for pants the sales lady asked if she could put them in the fitting room. I told her what I was looking for and to bring more pants and what colors I was looking for. after about 10 minutes...
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3.4
I didn't like
  • Sales person
#1259944
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Chicos - Very bad will not shop there again

I bought travel pants in the blue and white w the top the blue bleed into the white and r now ruined the store in orchard park would not give any credid I will not shop there again
#1259309
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Chicos - Horrible quality. Horrible customer service!!

Bought two pairs of jeans and one top. As usual, the top shrunk up in length and the neck stretched out. The jeans sretched and bagged terribly when worn. I tried returning the second pair of jeans with receipt and tags still on... 62 days from sale so they wouldnt return, store credit OR exchange even though there was a serious problem with the quality of their product! DONT SHOP AT CHICOS!!!!
1.5
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
#1256979
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I purchased a necklace while visiting in Phoenix, Arizona. It was when that I went into a Chicos there at which time I purchased a necklace. When I returned home and I was going to wear it and I tried to put it on and it broke. It was fairly expensive. Of course, I...
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1.5
I liked
  • Quality
I didn't like
  • Necklace
  • Poor construction quality defective merchandise
#1253629
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Recently went into store to place order there because “ they said oh we’ll order it and you’ll get free shipping” certainly NOT COULD YOU BELIEVE THEY SAID THEY COULDNT ORDER ITEM YET I HAD IT ON MY PHONE BUT I HAD TO AND PAY FOR SHIPPING AFTER I TRAVELED OVER TO THAT...
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1.2
Wyomissing, Pennsylvania
#1250734
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Promo code discount disappeared upon "submit order". Discount was showing all throughout the process. Disappeared at the last step. Charged full price to my credit card. Calling customer service and on hold, listening to the music for over an hour. Still holding.......
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1.0
I didn't like
  • Bait and switch
#1249508
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I have been shopping at Chico's on and off for a few years. I would say I probably own about 30 to 40 pieces. I find overall the quality is very poor. Many items cannot even make it through one laundering. Many of the items I have to hand wash--even if it says machine...
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1.7
#1248891
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While on vacation, i went shopping at the Chicos in Pier Park. I was extremely disappointed at the attitude of one of the assiciates. She must have been in management as she was acting as if she owned the place!! She spent more time trying on jewerly and looking at...
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Anonymous
Anonymous in PCB

I live in Panama City Beach and shop regularly at the Pier Park store. I know exactly who you are referring to. Believe it or not, she is the asst manager!!! Very rude and not...

1.4
#1241627
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FIrst of all the store in Highland Village TX is sad, the assistants pick through garments for themselves and pull out their sizes and leave the damaged or off patterns, small sizes back on the floor. They stand around and associate on the floor. The bogusl mark down...
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#1234108
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Chicos - Ponte pants faded after 2 washings

I purchased a pair of taupe Ponte pants. After two washings, they are faded and look disgusting. The quality is very poor compared to the price. The overall quality of the clothes has diminished. I will be spending my money elsewhere.
1.3
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Value for money
#1231912
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