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Chicos - I love the Tallahassee, FL store!

I am always made to feel so welcome here! The sales associates go out of their way to find fashion that flatters. Love the t-shirts I got today! Happy, happy, happy!
#1188457
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Thank you Elena Lazereva!!!! I love this Chico's store at Village San Francisco. They have great attitude and are always colorful and refreshing styles which sites me perfectly. I have alwaysstop by at the store after I would receive personal calls from Elena about...
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5.0
#1187178
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Chicos - Sales associates

Was just in your Chico's store at Mayfaire in Wilmington, NC. Shopped around for about 10 minutes, and neither of the two sales associates bothered to speak or look my way even though there was only one other customer in the shop. My intention was to buy two pairs of jeans, and i was excited to see new items, so i looked there first. Needless to say, I left without buying anything.
3.2
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1182291
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Sale employee was not friendly, acted as she could not stand her job anymore. May be because of the company culture. I shop less and less at Chicos in Fort Myers, FL. The design is always the same... ample tops to hide your extra weight. The clientele is always the...
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#1181724
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purchased a cotton long sleeve blouse worn twice after second washing fabric was completely pilled I live in florida I went back to the store they told me too old But fabric was NG so they were sure customer service could help They even gave me the fedx bag Customer...
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1.0
I liked
  • I like the clothes for the most part
I didn't like
  • Return policy and customer service
#1180194
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I received a coupon worth $25 off any purchase of $25 or more, combinable with other store offers. The snooty saleswomen at the Chico's in Green Valley Ranch, Henderson, NV would not honor the coupon. I even read all the terms and conditions to them and their response...
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2.0
I didn't like
  • Ignorant saleswomen
  • Customer service
#1178820
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I received a top and denim jacket as a gift and then left for a Christmas vacation. I was unable to return the items within 60 days due to the fact that I was gone for a long period of time. The garments were unworn, tags attached accompanied with the receipt and no...
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Anonymous
Sad in Santa Rosa

I agree that the policy is poor and the customer service could definitely use an major overhaul. I think Chico’s is losing a lot of customers over their return policy. I di...

Anonymous
Ali C

Return policy stinks and store associates are snooty and can be rude.Never going back. Too many other retailers that treat their customers well and are friendly and reasonabl...

2.8
#1177648
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I ordered clothing in mid December they sent it to my previous address . As of today January 26 . I have not received the clothes. I have called every week to see where it is. There is has been so many excuses why I have not received the clothes. Today the supervisor...
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2.1
#1176796
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Chicos - Was stylish-now matronly

Recently visited Chico's after a six month break and what a style change. They used to be fun, funky and a little edgy. Now the clothes look matronly, like my mother would wear and I'm 64 years old! I need to find a new place to shop. I used to go there and spend $200 to $300 each time I went. I'm very disappointed.
2.1
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Location
Price Affordability
Product or Service Quality
Staff
Value for money
Warranty
Website
#1169597
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Today 1/11/2018 at 5 PM One clerk was on the phone telling the person on the phone how much she was missed. (I was told this was a former employee) I asked 2 times for a dressing room and was told by Dianne "I will be right with you" while she kept conversing with the...
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1.0
I didn't like
  • Never again
#1167295
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