Chicos Reviews and Complaints
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1
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resolved
150
Total
reviews
$3.5K
Claimed
losses
$99
Avg
loss
23.5K
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Customers don't like
- Return policy and customer service
- Customer service
- People not doing their jobs correctly
Customers like
- Good sales
- Fashion forward
- Clothes
I’m very, very concerned. I shop, and spend, often at the Chico’s store in Hamilton, New Jersey on Rt. 130. Well, that will be history now, unfortunately for me. If I wanted to shop at an outlet store, I’d go there. If I wanted to shop at a Forever 21, I’d go there,...
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What is Chico's turning into? Maybe not all stores are the same; however, the store near me is getting worse every time I go in. I've been a Passport Member for 20 years, and absolutely always got excited every time I entered the store. Just seeing all the different...
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Received a promotional give away of a garment bag or tote to begin on Sunday, August 5th, I went to the sore at Bradley Fair in Wichita, Ks. early Monday the 6th and was informed they were out of the promotional items,,ran out on Sunday, the first day. Clerks said they...
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I liked
- Chicos outlet
I didn't like
- Poor marketing
Chicos - Chico’s disappointing
This has happened to me twice in a row. Chico’s mails out their freebie info after the event starts so by the time you go to the store the freebies are all done. Your complain to the Customer Service is like talking to a blank wall. Ridiculous tactics by Chico’s to lure customers. The card says starting from Aug 5 and I get the card on Aug 6 by which time the deal is over.
I mailed my Chico's return --a return of four items--two dresses, two skorts. My credit was for one item--the least expensive. One check of the weight of my package would show there was more than the one item credited by Chicos.. Do not--never- mail a return to Chico's...
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I liked
- Designs
I didn't like
- Return policy and customer service in the store
I was in the Peachtree City, Georgia store one evening when a group of ladies came in asking for the manager, Glenda. The associate working advised the ladies that this Glenda was off for the evening. As I continued to shop, I overheard the ladies bantering back and...
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DO NOT purchase an ecard from Chico's. The ecard I purchased and had sent on the west coast was hijacked and used by someone on the east coast. Chico's will not reissue the hijacked ecard even though they know the store and items that were purchased along with the...
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Resolved
Resolved: Chicos - False advertzing
I went to their sale and found the pant I wanted priced at $15...I went to order them(I have a photo of the sale) and they told me "whoops they were marked wrong...the pants cost $99"...they should have stood up to the sale price...it is false advertizing. If you ad...
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Chicos - They totally ignored a new customer
I walked into Chico’s this afternoon to look at their semi annual sale. I needed help but no one even said hello. There were at least two salespeople there and only one other customer. They continued to ignore me so I left. 
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Last year 3 blouses I purchased shredded under arms. I had to throw away since cannot repair! I do not perspire either. Already this year I have purchased a navy and beige and just noticed they are beginning to shred. Is anyone else having this problem? Other clothing...
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